SVP, Director of Operations

Smith & Wilkinson has been retained by OneLocal Bank, a well-capitalized and highly profitable $965MM mutual bank headquartered in Eastern Massachusetts, to lead the search for the bank’s Senior Vice President, Director of Operations.

Formed in 2022 through the merger of Norwood Bank and Foxboro Federal Savings, OneLocal is a growing, independent community bank dedicated to helping families, businesses, and communities thrive. With four full-service retail locations, a robust digital banking platform, and a personalized approach to service, OneLocal has remained committed to mutuality while performing at the top of its peer group, with capital levels near 14%.

Reporting directly to the Chief Operating Officer, the SVP, Director of Operations will serve as a key member of the bank’s senior leadership team and play a critical role in shaping the future of its operational infrastructure. This individual will be responsible for the strategic and day-to-day oversight of the Deposit Servicing Division, Contact Center, and Consumer and Business Online and Mobile Banking. Additionally, they will act as the bank’s primary liaison and relationship manager with the core provider, overseeing all core banking operations and leading future core evaluations and vendor management efforts.

This is a hands-on leadership opportunity for someone who thrives in a dynamic, growing, and collaborative environment. The ideal candidate will bring a strategic mindset, operational depth, strong leadership skills, and experience managing in a highly regulated banking environment. This is a unique opportunity to join a financially sound, mission-driven institution and make a lasting impact.

For additional information, please contact a member of the S&W search team: Darcy Flaherty, Consultant, Financial Services (dflaherty@smithandwilkinson.com) or Cameron Boyd, Managing Partner, Financial Services (cboyd@smithandwilkinson.com).

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