Smith & Wilkinson is proud to be partnering with Arise Financial to manage the search and selection process for the organization’s next Vice President of Residential Loan Operations.
Arise Financial, formerly Rockland Federal Credit Union, is a federally chartered, member-owned credit union with a history dating back to 1922. With over $3.8 billion in assets, Arise is the largest Massachusetts based credit union, serving more than 200,000 members and offering a broad range of personal and business banking, lending, and digital financial services. Headquartered in Rockland, MA, the Credit Union has grown considerably over its 104-year history while continuing to maintain its cooperative structure and member focused approach. The recent transition to the Arise Financial name reflects the continued evolution of the organization as it expands its capabilities, reach, and approach to serving members.
Reporting to the Chief Lending Officer, the Vice President of Residential Loan Operations will provide leadership across the residential lending operations function, including processing, underwriting, closing, and secondary market activities. The role will oversee an experienced team and will be responsible for maintaining strong operational performance, service levels, workflow discipline, and scalable processes as the organization continues to evolve.
We are seeking an experienced residential lending operations leader with a strong understanding of mortgage workflow, team leadership, secondary market activity, and the relationship between operations, technology, and originations. The ideal candidate will be a collaborative leader who can continue to build upon an established foundation and position the residential lending function for continued growth and development.