Today, Passumpsic Bank is indeed a modern, diversified community bank, with total assets approaching $843MM, and eleven branch offices on either side of the Connecticut River throughout northeastern Vermont and northern New Hampshire. In 1989, the Bank created an important division, Passumpsic Financial Advisors. Today, this division has over $377MM in AUM and delivers significant fee income to the Bank. The bank boasts a Tier 1 Risk-based Capital Ratio of 18.56% (ending 6/30/24). Passumpsic Bank has been named a Top 200 Community Bank in the U.S. by American Banker and a Forbes Best-in-State Bank three years running, currently #1 in Vermont.
As the Growth and Customer Experience Officer, you will play a pivotal role in driving the bank’s retail sales initiatives, enhancing employee morale, and improving customer experience across all branches. Reporting to the Head of Retail and Customer Support, you will lead the branch managers and retail staff, focusing on strategies that increase deposit and consumer loan growth. This role requires a strong leader with a deep understanding of the retail banking environment, customer needs, and the ability to motivate teams to achieve outstanding results