Due to the planned retirement of the credit union's longtime President & CEO Jim Warren, S&W has been retained by Tyndall Federal Credit Union ("TFCU," tyndall.org) to manage the search and selection process for TFCU's next chief executive.

Headquartered in Panama City, FL, TFCU is "a member-first not-for-profit credit union dedicated to making a meaningful difference in the lives of its members." TFCU's original SEG was formed by civilians affiliated with Tyndall Air Force Base, which is home to the 325th Fighter Wing of the US Air Force and undergoing a $4.7B rebuild. Today, the credit union's community charter has expanded to include the people of the Florida Panhandle and southern Alabama and the low-income designation credit union now serves approximately 113,000 members. TFCU has $1.9B in total assets, making it a top-20 credit union in Florida by asset size. Despite its growth, success at the credit union is not measured by asset size but instead by ever-increasing the value of membership. TFCU has returned more profits to its members over the past five years than any other credit union in the country and in 2023 its giveback exceeded $23MM. With the financial wellness of its members as a driving principle of the organization, the credit union's dedicated team members are committed to an efficient operating model that allows them to "charge less, give more." TFCU offers consumer checking and savings solutions and home, auto, personal, recreational, and credit card loans through a comprehensive suite of online and mobile solutions.

Reporting to the Board of Directors, the President & CEO will be responsible for the overall operation of the credit union with the objective of ensuring financial stability commensurate with the best interest of the members. The CEO will run this member-first not-for-profit similar to how a for-profit enterprise would be run, with an emphasis on operating efficiencies, asset quality, and profitability, so that TFCU can continue to return profits to its members. We are seeking exceptional financial services talent for this credit union leadership role. Successful candidates will have experience leading large teams across diverse functional and technical disciplines, a demonstrated track record of efficiently and profitably growing businesses, a sincere member-first orientation, and a vision for leveraging technology in pursuit of the credit union's mission. While much of TFCU's staff is remote or hybrid, this is a Panama City, FL-based position. For additional information about this unique credit union CEO role, please contact a member of the S&W search team: Cameron Boyd, Managing Partner (cboyd@smithandwilkinson.com) or Moriah Maron, Consultant (mmaron@smithandwilkinson.com).

Smith and Wilkinson is currently retained by Municipal Credit Union (MCU) on a search for the Director of Card Services. This role will oversee the Debit and Credit Card operations teams for the organization. With over 400,000 Debit Card users and 100,00 Credit Card users this role will manage all things card including; issuance, disputes, vendor relationships and reporting. If you have in-house experience at a bank or credit union running the cards program this could be your chance to bring your skill set to a growing organization serving the heroes of New York City. Please contact Stephen Peary or William Wegner for a confidential discussion about the role.

Smith & Wilkinson has been retained by Bellwether Community Credit Union to manage the search for their next SVP, Chief Operations Officer.

For over 100 years, Bellwether Community Credit union has proudly served New Hampshire. From day one they have been deeply rooted in the community, and throughout the years Bellwether has adapted and diversified to meet consumers’ ever-changing needs and wants. They have succeeded for decades because they listen, get involved, and are loyal to their members by staying true to the principles their founders operated under. Today, Bellwether Community Credit Union sits at nearly $600M in assets with over 26,000 members throughout New Hampshire as well as Essex and Middlesex Counties in Massachusetts.

Reporting to the Chief Executive Officer, the SVP, COO will be responsible for the management, direction, and evaluation of the organization's operational activities including information technology, operations (loan, deposit, card), fraud management, data security, enterprise risk management, project management and business planning. This position also assumes oversight responsibility for the management of external vendors and third-party professional service providers.

For additional information about this strategic leadership opportunity, or to arrange a confidential discussion, please contact Nathan Townsend (ntownsend@smithandwilkinson.com), William Wegener (wwegener@smithandwilkinson.com), or any member of our financial services team.

In 2001, Northwest Community Bank and Litchfield Bancorp formed Connecticut Mutual Holding The goal of creating the holding company was to preserve both institutions’ mutual charter while strengthening their ability to meet the needs of the markets they serve. In 2010, Collinsville Savings Society became the third affiliate of Connecticut Mutual Holding Company.

In 2021, the three banks began operating under one charter as Northwest Community Bank; Litchfield Bancorp – A Division of Northwest Community Bank; and Collinsville Bank – A Division of Northwest Community Bank.

Today the institution has total assets of $1.1B and operates 13 retail branches throughout the region. The Bank continues to operate in a very strong financial position with healthy earnings and a strong balance sheet with exceptional asset quality and a strong capital position.

The Chief Financial Officer and Treasurer manages, plans, organizes and directs the financial actions of the Bank, Finance /Accounting Division. This role is in charge of tracking cash flow, analyzing strengths and weaknesses in the Banks finances and oversees all aspects of its financial success. As a member of the executive management team, participates in the formulation and implementation of Bank-wide strategies and objectives.

As Trust Officer, your primary responsibility is the development of quality client relationships and the enhancement of existing relationships. You will participate in the overall administration of client accounts and recognize additional business opportunities from existing clients. You will maintain business and community contacts to expand Trust Company opportunities and positively promote the image of the Trust Company.

S&W has been retained by Hanscom Federal Credit Union ("HFCU", hfcu.org) to manage the search for the Credit Union's SVP, Residential Lending Sales.

Headquartered in Littleton, Massachusetts, HFCU is a member-owned financial cooperative serving over 95,000 members. Since its founding in 1953 on Hanscom Air Force Base, the Credit Union has been driven by the core values of members first, integrity, teamwork, innovation, and empathy. As highlighted on the credit union's website (hfcu.org), Hanscom is a: "not-for-profit member-owned financial cooperative," has $1.8B in total assets, operates 19 branches throughout eastern Massachusetts and Virginia, supports its member base through 225 dedicated team members, operates a Charitable Foundation, and in both 2018 and 2019 was named "Best Credit Union in the U.S." by Kiplinger's Personal Finance magazine. Through both a traditional product set and a competitive suite of online banking and mobile banking and mobile wallet solutions, the Credit Union offers the financial tools to meet the needs of its members throughout their lives' journeys. HFCU's product set includes vehicle, home, personal, and business loans, credit card products, checking, savings, and business deposit accounts, and insurance and investment solutions through Hanscom Insurance Agency and Hanscom Investment Services. Additionally, the Credit Union provides support to its members through its emphasis on financial education. 

Under the general direction of the Chief Lending Officer, the SVP, Residential Lending Sales will lead the strategy and delivery of HFCU’s Residential Lending Sales program with an emphasis on supporting and expanding the Credit Union’s VA and FHA lending programs. This individual will lead a team of 4 Mortgage Loan Officers and work closely with the other members of Senior Management to best serve the Credit Union’s membership.

We are eager to identify dynamic, member-oriented residential lending leaders eager to contribute to the mission and success of HFCU. To arrange a confidential conversation or to get further information, please contact a member of the S&W search team: Moriah Maron, Consultant (mmaron@smithandwilkinson.com) or Cameron Boyd, Managing partner(cboyd@smithandwilkinson.com).

Smith & Wilkinson has been retained by Merrimack Valley Credit Union (MVCU) to manage the search for the credit union’s newly created VP, Finance & Treasury. Founded in 1955, MVCU has grown from humble beginnings to become one of the five largest credit unions in Massachusetts. With the recent merger between MVCU and RTN FCU they now sit at nearly $2.4B in assets with over 116,000 members spread across nearly two dozen locations.

Reporting to the EVP, CFO & COO, the VP, Finance & Treasury at MVCU plays a pivotal role in overseeing the institution's financial strategies, ensuring sound financial health and compliance. This person will be responsible for leading FP&A activities, including budgeting, forecasting, and financial analysis to drive informed decision-making and strategic planning. Additionally, they will manage treasury functions, overseeing liquidity management, investment strategies, and risk management to optimize the credit union's financial position and support its long-term sustainability. We are looking for a seasoned professional with a strong grasp of financial principles, regulatory requirements, and industry best practices to steer the credit union towards achieving its financial objectives and serving its members effectively.

For a confidential conversation and additional information, please reach out to Nathan Townsend (ntownsend@smithandwilkinson.com) or Darcy Flaherty (dflaherty@smithandwilkinson.com).

S&W has been retained by Winchester Co-operative Bank ("WCB," www.wcbonline.com) to manage the search and selection process for the Bank's next VP, Residential Lending. WCB is a mutually chartered community bank serving Winchester, Massachusetts and surrounding communities since 1893. The Bank remains committed to serving the families and small businesses that are the foundation of its thriving community. Today, WCB is an approximately $780MM community bank operating full-service branches in Winchester and Woburn, supporting customers with dedicated, local bankers and a full suite of online and mobile banking products. The Bank provides individualized customer service with flexible solutions to assist local businesses and customers. Their flexible lending solutions help to support homeownership and business needs with products that are supported and serviced in-house by local bankers. The Bank actively supports community needs through volunteer efforts and charitable support of local non-profit organizations.

The Vice President (VP), Residential Lending reports to and works closely with the Chief Lending Officer and the other members of Senior Management to meet the Bank's objectives for managing its residential loan portfolio. The VP, Residential Lending is responsible for the overall quality of the Bank's residential loan portfolio including origination, underwriting, closing, servicing, and secondary market activities. This role reports monthly to the Bank's Board of Directors on the status of mortgage loans in arrears, new mortgages booked, and other reports relating to the quality of the portfolio. The incumbent is also the Bank's CRA Officer and is responsible for ensuring that the Bank meets the requirements of CRA.

We are seeking outstanding residential lending talent for this community bank leadership role who demonstrate the Bank's values and purpose of supporting their neighbors and community by helping them to save and buy homes. For additional information or to arrange a confidential conversation, please contact a member of the S&W Search Team: Moriah Maron, Consultant (mmaron@smithandwilkinson.com) or Cameron Boyd, Managing partner(cboyd@smithandwilkinson.com).

S&W has been retained by Northeast Bank (northeastbank.com) to manage the search for the Bank's SVP, Director of Compliance Risk Management.

Northeast Bank is a high-performing publicly traded community bank. The bank was founded in Maine in 1872 and acquired by its current ownership group in 2010. The bank's overall strategy is to originate consumer and small business deposits primarily through its retail branch network in western, central, and southern Maine and to use those deposits to originate and purchase commercial real estate loans nationally. Northeast Bank has experienced significant growth and currently has approximately $3B in total bank assets and is in exceptional financial condition with strong earnings, efficiencies, asset quality, and capital. The Bank is regulated by the FDIC and the State of Maine Bureau of Financial Institutions.

Reporting to the Chief Risk Officer, the SVP, Director of Compliance Risk Management is responsible for leading, implementing, and monitoring all aspects of the Bank's compliance management program, including providing strategic direction designed to support organizational growth. This individual a) is the appointed Compliance Officer for the Bank and is responsible for the program to ensure that the Bank is compliant with all federal and state banking regulations governing the Bank’s products, services and operations; b) recommends changes to policies, procedures, and training to implement regulatory changes; c) assesses compliance risk and designs and performs reviews to augment the outsourced compliance audit plan; d) addresses or directs to appropriate resources compliance questions and issues for investigation and resolution; and e) is an operational risk and controls advisor to the business lines. This is a key leadership position on the Bank’s Enterprise Risk Management Team.

We are seeking exceptional compliance talent for this unique and growth-driven community bank role. For additional information, or to arrange a confidential discussion, please contact Moriah Maron, Consultant, Financial Services (mmaron@smithandwilkinson.com).

Smith and Wilkinson has been retained by OceanFirst Bank on the newly created role of Chief Retail Officer. The Chief Retail Officer will hold a pivotal role within the leadership team, overseeing all facets of Retail Banking, Nest Egg, and Business Banking. Charged with crafting short and long-term strategic plans, this executive collaborates closely with the Executive Management Team to align business goals and product offerings. Responsible for driving growth, the Chief Retail Officer leads the management teams for Business Banking Lending, Nest Egg, and Retail businesses, ensuring efficient operations and the achievement of divisional revenue targets. A key ambassador for the institution, this leader represents the bank across its footprint, embodying the aspiration to be the financial institution of choice in the market. From fostering community relations to enforcing compliance with regulations, the Chief Retail Officer plays a multifaceted role, driving the bank's culture of responsibility and overseeing budget adherence.

In addition to the strategic and leadership responsibilities, the Chief Retail Officer actively collaborates with the Executive Management Team to set and achieve goals for Retail Banking, Business Banking, and Nest Egg. This entails formulating and implementing effective strategies and procedures throughout all regions of the bank. From analyzing activity levels and providing insightful reports to direct supervision of key roles such as Retail Regionals, Business Banking Supervisor, and Nest Egg Sales Manager, this executive ensures the seamless execution of initiatives for Retail, Business Banking, and Nest Egg. By serving as a member of committees such as the Asset/Liability Committee (ALCO) and contributing to the oversight of capital and operational budgets, the Chief Retail Officer plays a vital role in shaping the bank's success and fostering a culture of excellence and responsibility.

Please contact Stephen Peary or Darcy Flaherty to learn more about this opportunity.

Reporting to the EVP Chief Operating Officer, the Senior Commercial Lending Officer will be responsible for overseeing the management and direction of the Commercial Lending team, Commercial Loan Administration department, the Commercial Portfolio Manager, and the Commercial Banking & Compliance Assistant. This person will be a “player-coach” with business development and portfolio management responsibilities, while being part of the Senior Leadership Team.  Our client is a $1B mutual bank with locations in Southern Maine and Southern New Hampshire.

Reporting to the President & CEO, the Chief People Officer (CPO) is responsible for developing and executing the people resource vision and strategy for Mascoma Bank, demonstrating innovation and leadership in support of the overall business plan and strategic direction of the bank. The CPO oversees all disciplines associated with talent management, talent development, recruitment, compensation, benefits, people resources compliance, and the payroll function with the primary focus on increasing employee engagement and cultivating our purpose driven, inclusive culture. The Chief People Officer is an active member of the Senior Leadership Team and a key executive partner who is tasked with facilitating strategic initiatives, change management, and organizational design.

Due to the planned retirement of the bank's longtime President & CEO Charlie O’Brien, S&W has been retained by Adams Community Bank (“ACB,” www.adamscommunity.com) to manage the search and selection process for its next chief executive.

Headquartered in Berkshire County, MA, Adams Community Bank is the “Premier Community Bank of the Berkshires.” With roots dating back to 1869, ACB is a mutual community bank formed through the merger of South Adams Community Bank and Adams Cooperative Bank in 2012 and the acquisition of Lenox National Bank in 2015. ACB prides itself on the bank's culture, which at its core is a steadfast dedication to serving the needs of the communities of the Berkshires, its customers, and its loyal employees. ACB provides traditional business and personal banking products and services to individuals, households, and businesses throughout Berkshire County, operating 10 branches in Adams (2), Cheshire, Great Barrington, Lanesboro, Lee, Lenox, North Adams, Pittsfield, and Williamstown. The board and management operate with a consistent and transparent long-term vision of success which includes remaining a mutual bank.

ACB has approximately $1B in total bank assets and maintains a rock-solid balance sheet, notably strong capital and asset quality. For the period ending 9/30/23, the bank reported an ROA of .62%, efficiency ratio of 68.57%, noncurrent loans to loans of .40% and core capital of 9.63%. In 2023, the bank earned #1 market share in Berkshire County for residential loan production, as well as #1 market share for commercial loan production. For the same reporting period the bank had an approximately $810MM loan portfolio, of which $789MM is secured by real estate (including $692MM in 1-4 family residential). Additionally, in 2023, the bank ranked #3 market share in Berkshire County for deposits. ACB is regulated by the FDIC and Massachusetts Division of Banks.

The President & CEO of Adams Community Bank will serve as the bank’s Chief Executive Officer and a member of the Board of Directors. This person formulates, implements, and manages the bank’s overall corporate strategies and policies and provides leadership for all departments. We are seeking exceptional banking talent with demonstrated leadership experience and a vision for the future growth of this community-centric bank. For additional information about this unique mutual bank CEO role, please contact a member of the S&W search team: Cameron Boyd, Managing Partner (cboyd@smithandwilkinson.com) or Moriah Maron, Consultant (mmaron@smithandwilkinson.com).

S&W has been retained by Bar Harbor Bank & Trust (NYSE: BHB, barharbor.bank) to manage the search for a talented Senior Vice President, Director of Operations to join their team.

Founded in 1887, BHB is an approximately $3.7B community bank, the 3rd largest bank headquartered in the State of Maine. The bank employees 500 professionals, operates 54 retail locations across Maine, New Hampshire, and Vermont and has established business lines across commercial and residential lending and wealth management. In the 10 years that the bank's current President & CEO, Curtis Simard, has led the institution the bank has more than tripled in size through both organic expansion as well as the acquisition of New Hampshire-based Lake Sunapee Bank and its subsidiary Charter Trust Company. BHB is publicly traded and is a consistent top performer nationally as measured by key financial metrics of earnings and efficiencies as well as by customer satisfaction survey data on service and trust levels. The bank was recently recognized by Forbes as one of the "World's Best Banks," one of only 75 in the US and one of only 3 in New England. BHB is regulated by the FDIC and Maine Bureau of Financial Institutions. The bank is a fantastic employer, having built a culture of performance, service, and accountability, and a great corporate citizen, giving and volunteering generously in the communities it serves.

Reporting to the bank's CIO & Operations Director, the SVP, Director of Operations will oversee a knowledgeable and tenured team of bank operations professionals. The position will directly manage 3 officer-level direct reports and lead a total team of approximately 30 FTE. This position is responsible for providing strategic direction, advanced technical guidance, and leadership to the Deposit Operations, Loan Servicing, Retail Operations, and Account Reconciliation Teams. 

For additional information about this exciting regional bank leadership role, please contact a member of the S&W Search Team: Cameron Boyd, Managing Partner (cboyd@smithandwilkinson.com) or Darcy Flaherty, Senior Associate (dflaherty@smithandwilkinson.com).