S&W has been retained by Citadel Federal Credit Union (“Citadel”) to manage the search and selection process for the Credit Union’s newly created Director of Fraud position. Founded over 85 years ago, Citadel is a growing $6B not-for-profit, community-chartered credit union serving the Greater Philadelphia area. Citadel is one of the largest locally owned financial institutions in the area, with 24 branches (and growing,) as well as a full suite of digital products to serve consumer and business customers. Citadel aims “to be accessible, affordable, and convenient for the people of Southeast Pennsylvania and to ultimately empower those who live and work here, so they can prosper.” Citadel has undergone significant change over the past 15 months beginning with the appointment of Bill Brown as President and CEO, succeeding the organization’s longtime leader. Citadel has gone on to appoint several other key appointments to the senior leadership team to better align the organization’s mission and goals. Led by this new senior leadership team, the Credit Union is focused on building “a future filled with strategic growth, community engagement and operational excellence.”
The Director of Fraud will report to and work closely with Citadel’s Chief Risk Officer to develop the fraud team and infrastructure to address the near-term and long-term needs as the credit union grows in asset size and sophistication. The successful candidate will have financial services expertise across all products, channels and communication mechanisms, a belief that data driven models are essential to create preventative and detective fraudulent transactions, and strong leadership competencies.
For additional information, or to arrange a confidential conversation, please contact a member of the S&W search team: Moriah Maron, Director of Recruiting (mmaron@smithandwilkinson.com) or Steve Peary, Partner (speary@smithandwilkinson.com).