Smith & Wilkinson has been retained by Artisans' Bank to identify the organization’s next Chief Operating Officer (COO). Reporting to the President & CEO, this key executive will lead all aspects of bank operations, including deposit, loan, and systems operations; information technology and cybersecurity; facilities and vendor management; and marketing and community relations. The COO will drive operational excellence, strengthen customer experience, and partner with senior leadership to advance the Bank’s strategic, digital, and organizational goals.

The ideal candidate will bring broad community banking operations experience, strong technology and core systems fluency, proven leadership of cross-functional teams, and the ability to both think strategically and operate hands-on in a relationship-driven environment.

Founded in 1861, Artisans’ is Delaware’s only mutual bank, a $716MM institution deeply rooted in the communities it serves. With 12 branches and 2 community-based lending hubs in Kent and Sussex Counties, strong capital, and a long history of stability, Artisans’ combines the personal service of a community bank with the discipline and mission of a depositor-owned institution. Decisions are made locally and collaboratively, and employees at all levels are closely connected to the customers and neighborhoods the Bank serves. The COO will play a critical role in guiding Artisans’ continued evolution, modernization, and long-term success.

 

Contact Darcy Flaherty or Cameron Boyd to learn more.

Smith & Wilkinson has been retained by American Eagle Financial Credit Union (“American Eagle,” “AEFCU”) to manage the search for the organization’s first SVP, General Counsel. With $2.6B in assets, 375 team members, and 168,000 members as of December 2025, American Eagle is the largest community credit union in Connecticut and among the largest in New England. As American Eagle continues its cultural, strategic, and operational transformation, the organization is seeking a senior legal leader to provide deep legal expertise, lead risk-related matters, and contribute to overall organizational success. The SVP, General Counsel will report to the Chief Strategy and Revenue Officer, lead a nine-person team spanning enterprise risk management and compliance, and partner closely with business leaders across the organization. The role is responsible for identifying, assessing, and managing enterprise-wide risk, leading corporate legal initiatives, and helping shape and administer the credit union’s regulatory and compliance programs.

The ideal candidate is a seasoned legal executive (JD required) with financial services experience and deep expertise in regulatory compliance and enterprise risk management, capable of building credibility with executives, the Board, regulators, and external counsel. They will be a proven people leader and change agent who can anticipate organizational risks at the strategic level, balancing innovation and advancement with an appropriate, well-informed, and data-driven risk posture.

Contact Moriah Callahan, Partner & Director of Recruiting, Financial Services, or Carll Wilkinson, President & CEO, to learn more about this opportunity to help shape the future of American Eagle as its first SVP, General Counsel.

Smith & Wilkinson is proud to partner with $250MM Maine Family Federal Credit Union (Maine Family FCU) to lead the search for a Vice President of Lending.

Following the planned retirement of a long-tenured leader, this key executive role will oversee all areas of lending, including real estate, consumer, and collections, and will play a critical role in driving loan growth, ensuring compliance, and advancing the credit union’s mission to serve its members and community.

For over 85 years, Maine Family FCU has been rooted in the heart of Androscoggin County, where community isn’t just a word: it’s a commitment The credit union proudly serves more than 22,000 members, providing affordable financial products and personalized service. Guided by the credit union philosophy of “people helping people,” Maine Family FCU continues to make a meaningful impact in the lives of its members and the communities it serves.

Reporting to the Executive Vice President, the Vice President of Lending will lead a team across real estate lending, consumer lending, and collections. This leader will shape lending strategy, manage performance, develop staff, and ensure the sound administration of lending policies and compliance practices. The VP will also play a visible role in the community, representing the credit union with integrity and professionalism.

This is an exciting opportunity for an experienced, member-focused lending executive to join a stable and growing credit union that values transparency, accountability, and collaboration.

For a confidential conversation or additional information, please contact Darcy Flaherty

Smith & Wilkinson has been retained by East Cambridge Savings Bank (“ECSB,” www.ecsb.com) to manage the search for the bank’s next Vice President, Senior Human Resources Manager. Headquartered in Cambridge, Massachusetts, ECSB is a mutually chartered community bank with $1.6 billion in assets and 11 branches serving the Greater Boston area. With 169 years of history and a reputation for exceptional financial strength, stability, and community commitment, the Bank continues to invest in its people, culture, and organizational infrastructure to support long-term growth.

 

The VP, Senior Human Resources Manager will oversee the full range of HR functions, including employee relations, talent management and succession planning, recruitment, compensation and benefits administration, payroll operations, learning and development, and Affirmative Action/DEI compliance. As a strategic advisor to senior management, this leader will help shape the Bank’s human capital strategy while ensuring compliance, strong employee engagement, and operational excellence across the HR function. This opportunity is ideally suited for an experienced HR professional with at least seven years of progressive leadership experience and strong interpersonal, analytical, and communication skills.

 

For more information, please contact Jake Strong, Associate (jstrong@smithandwilkinson.com)

Bristol County Savings Bank has selected S&W to lead the search and selection process for its first Director of Information Technology. Founded in 1846 and headquartered in Taunton, Massachusetts, BCSB is a 159-year-old, mutual community bank that embodies the best of what a community bank can be. For generations the bank has served consumer and business customers throughout southeastern Massachusetts and Rhode Island and beyond, having been a source of financial stability for customers and the communities it serves through good times and bad.

Reporting to the EVP/CIO, this critical leadership role will oversee the bank’s IT operations, infrastructure, network security, telecommunications, and business continuity planning while managing a team of six IT professionals. The ideal candidate will have 10+ years of network management experience in a multi-site environment, including at least 5 years of managing technical staff. A strong background in VMware, Active Directory, Office 365, and firewall/network security is essential, with experience in financial services or other highly regulated industries preferred. Familiarity with Fiserv DNA or COCC Insight is a plus. This is an exciting opportunity to shape the technology strategy of a strong, community-focused institution.

If you are interested in learning more or know someone who might be a good fit, please reach out to Julia Crouter or anyone on our financial services team.

Under the general supervision of the Head of the Division (SVP, Trust), this position performs a variety of duties relative to the business development of the Greenfield Savings Bank Wealth Advisory business in the assigned region. Markets investment, trust and other fiduciary services to prospective individual, business and not-for-profit clients. Develops relationships with sources of new business referrals, including bank personnel, attorneys, accountants and other professional advisors. This position does not independently function as a policy maker within the Bank.

The selected individual will perform a variety of duties relative to developing new business and promoting the investment and fiduciary services of the business within the context of the Bank’s overall business development plan.

S&W has been retained by Norway Savings Bank to manage the search and selection process for the Bank's next VP, Human Resources Manager.

Established in 1866, Norway Savings Bank (“NSB”) is a well-respected, $2 billion, state-chartered mutual bank with deep roots in the communities it serves. With over 300 full-time employees and 25 branch locations throughout Maine and New Hampshire, NSB is the 8th largest bank headquartered in Maine. The Bank maintains a robust financial position with over 13% Tier 1 capital and a $1.4 billion loan portfolio. NSB delivers a comprehensive suite of consumer and business banking services, including deposit and lending solutions, and offers investment management and trust services through its Asset Management Group. With modern digital banking tools, NSB combines the convenience of anytime, anywhere banking with the local decision making and personalized services which define a true community bank.

The Vice President, Human Resources, serves as a hands-on leader responsible for managing and developing the HR team while overseeing all core HR functions, including talent acquisition, onboarding, employee relations, payroll, benefits, compensation, compliance, and UKG system administration. This role provides strategic and operational guidance to managers across the organization, leading investigations, performance management processes, and complex employee matters with professionalism and sound judgment. As the bank’s HR subject matter expert, the VP, Human Resources ensures adherence to employment laws, strengthens HR practices, and proactively mitigates risk. This leader fosters strong relationships, advances employee engagement, and helps shape the future structure of the HR function while supporting a mission-driven, high-achievement culture focused on service, community, and employee development.

S&W has been retained by Maine State Credit Union (MSCU) to lead the search for the organization’s SVP, Chief Information Officer (CIO).

Headquartered in Augusta, MSCU is a $760MM, community-chartered credit union serving 37,000 members across eight counties, with a strategic vision to expand statewide. Since its founding in 1935, MSCU has remained committed to helping members build savings and access affordable credit, pairing personal service with modern digital banking technology.

Reporting directly to the President & CEO, the CIO will lead the development and execution of MSCU’s enterprise technology strategy. This newly created role will drive modernization across infrastructure, core systems, digital banking, and cybersecurity to support organizational growth, operational efficiency, and an exceptional member experience. The CIO will oversee all technology operations, lead a team of four, and serve as the organization’s senior expert for technology strategy, digital transformation, information security, vendor management, and business continuity. As a key member of the senior leadership team, the CIO will collaborate across the organization to advance innovation and ensure the reliability, scalability, and security of MSCU’s systems.

We’re seeking a technology leader with both strategic and hands-on experience in financial services or another highly regulated industry and motivated to modernize and elevate the organization’s technology landscape. The ideal candidate excels at aligning technology with business goals, communicating effectively across the organization, and driving change that strengthens operational efficiency, innovation, and the overall member experience.

Contact Moriah Callahan, Partner & Director of Recruiting, to learn more about this impactful technology leadership role.

Smith & Wilkinson is proud to partner with Municipal Credit Union (MCU) to lead the search for a newly created Director of Strategic Insights.

For over 100 years, MCU has upheld the credit union promise of “people helping people,” serving more than 600,000 members with affordable financial products and services. As one of New York’s oldest and largest credit unions, MCU remains dedicated to supporting its members and employees alike.

Reporting to the Chief Strategy Officer, the Director of Strategic Insights will be responsible for leading a member-centric approach to data analytics and strategic growth. This leader will leverage data-driven insights to identify and recommend high-value growth segments, such as profitable members and priority prospects, across New York City. The Director will aggregate and synthesize data from diverse sources, translating complex findings into clear, actionable recommendations that deepen member intimacy and drive relevant, resonant strategies for both current and prospective members.

For a confidential conversation or additional information, please contact William Wegener or Cameron Boyd.

Smith & Wilkinson has been retained by Member Support Services, LLC (MSS) to identify the organization’s Chief Operations Officer (COO). MSS is an innovative shared-services organization created by credit unions to deliver the same scale advantages and operational capabilities typically available to large, multibillion-dollar financial institutions. Entering a period of significant growth - propelled by expanding partnerships and a proven model – MSS seeks an entrepreneurial, operations-focused leader with banking industry experience and a track record managing complex multi-client operations to lead MSS’s in-house and offshore functions.

The COO will play a pivotal leadership role in shaping the future of MSS and the experience of its clients and their members. This executive will oversee all operational aspects of MSS’s services, ensuring excellence in execution, scalability, and member experience. Reporting directly to the CEO, the COO will serve as a strategic partner to leadership, driving performance, operational efficiency, and sustainable growth across the organization.

Contact Moriah Callahan or Cameron Boyd to learn more about this unique leadership role.

Smith & Wilkinson is proud to partner with Bellwether Community Credit Union (BCCU) in managing the search for the Credit Union’s first SVP, Retail & Growth Officer.

Headquartered in Manchester, NH, BCCU is a $618 million institution and a highly respected, member-focused organization that has been serving communities across New Hampshire, as well as Essex and Middlesex counties in Massachusetts, for over 100 years. Bellwether blends the relationship-driven approach of a local credit union with the convenience of modern, easy-to-use digital tools. Dedicated to helping members grow and thrive, BCCU is a forward-thinking, community-minded institution that combines tradition, innovation, and a genuine commitment to the people it serves.

Reporting to the SVP, Chief Operating Officer, the SVP, Retail & Growth Officer will lead the Marketing, Retail, and Business Development teams to drive organizational growth, market presence, and member engagement. This executive will develop and implement innovative, data-driven marketing and sales strategies focused on lead generation, conversion, and measurable ROI. They will build a strong sales and service culture that drives deposit, loan, and membership growth while leveraging digital, community-based, and analytics-driven initiatives to expand market share, strengthen brand equity, and foster a culture of collaboration, accountability, and high performance. 

We are seeking a collaborative and strategic leader with proven success in driving growth, member engagement, and market presence. For additional information or to arrange a confidential conversation, please contact:

William Wegener, Senior Associate, Financial Services — wwegener@smithandwilkinson.com

S&W has been retained by Norway Savings Bank to manage the search and selection process for the Bank's next VP, Deposit Operations Manager. 

Established in 1866, Norway Savings Bank (“NSB”) is a well-respected, $2 billion, state-chartered mutual bank with deep roots in the communities it serves. With over 300 full-time employees and 25 branch locations throughout Maine and New Hampshire, NSB is the 8th largest bank headquartered in Maine. The Bank maintains a robust financial position with over 13% Tier 1 capital and a $1.4 billion loan portfolio. NSB delivers a comprehensive suite of consumer and business banking services, including deposit and lending solutions, and offers investment management and trust services through its Asset Management Group. With modern digital banking tools, NSB combines the convenience of anytime, anywhere banking with the local decision making and personalized services which define a true community bank.

Reporting to the Senior Vice President of Deposit Operations, the Deposit Operations Manager oversees and directs the daily activities of the Deposit Operations team, ensuring efficient processes and excellent service for both customers and internal partners. This leader plays a key role in developing and implementing policies and procedures across a wide range of deposit products and services, including digital and electronic banking, demand deposit and savings accounts, certificates of deposit, safe deposit boxes, ACH, wires, debit/ATM cards, IRAs, and account research.

Smith & Wilkinson is thrilled to partner with Maspeth Federal Savings to manage the search and selection process for the bank’s next Marketing Manager.

 

Reporting directly to the Marketing Director, the Marketing Manager will be responsible for developing and executing comprehensive marketing strategies that drive brand awareness, customer acquisition, and community engagement. They will work in close partnership with the Marketing Director and external agency partners to manage budgets, develop and execute marketing campaigns, and launch new products and services. The Marketing Manager will also serve as a key marketing liaison to C-suite executives and department heads, ensuring marketing initiatives are aligned with overall business objectives.

 

Established in 1947, Maspeth Federal Savings has faithfully served the Queens community for nearly 80 years. Known for treating both employees and customers like family, MFS is an over $2B mutual bank dedicated to uplifting its community through trusted financial guidance and reinvestment. With six branch locations in Queens, one on Long Island, and a dedicated loan center, Maspeth combines exemplary customer service with robust digital and mobile banking capabilities to best serve its clients. Since its founding, MFS has contributed millions of dollars to community groups and charitable institutions that directly benefit Queens. Through significant investment in technology and the creation of a centralized Tech Center, the bank is well prepared to support future technological advancements, ensuring it continues to meet and exceed evolving customer expectations. Maspeth Federal Savings is a dynamic community bank committed to prudent fiscal management and a deep commitment to its neighborhood.

S&W is proud to partner with Cape & Coast Bank in identifying their next Chief Financial Officer. Cape & Coast Bank has undergone significant investments in the institution’s future including a bank-wide rebrand to better reflect their commitment to the communities they serve. Formerly known as The Cooperative Bank of Cape Cod, Cape & Coast Bank is a $1.6B mutual community bank that has been serving Cape Cod and nearby communities for more than 100 years. Over the last decade, Cape & Coast has nearly doubled in assets, established a charitable foundation to address critical needs in Cape Communities, renovated and modernized the bank’s Headquarters in Hyannis, and made “future-proofing” improvements in technology and infrastructure. Through this growth and investment, the Bank is well positioned to provide innovative banking solutions and investment in the local community ultimately delivering on its mission of supporting the “people and businesses who are shaping the Cape’s future.”

Reporting directly to the CEO, the CFO will play a key leadership role in the next chapter of Cape & Coast’s evolution. The Chief Financial Officer serves as the Bank’s senior financial executive and a key strategic partner to the President/CEO and the Board. The CFO provides forward looking financial leadership, ensuring that financial planning, financial resource allocation, and risk management support the Bank’s long-term growth and strategic objectives. We are seeking a talented and strategic financial executive with a passion for community (and hopefully a connection to or an affinity for the Cape) for this critical leadership role.

For a confidential conversation, please contact Julia Crouter, Senior Associate, Financial Services (jcrouter@smithandwilkinson.com) or Cameron Boyd, Managing Partner, Financial Services (cboyd@smithandwilkinson.com).

 

 

Passumpsic Bank has a strategy to expand their franchise into new markets. Under the direction of the SVP Senior Commercial Lender and the CEO & President, the bank is committed to adding an experienced Commercial Lender that will develop new business along the Berlin/Montpelier/Burlington, VT corridor.

Responsible for developing, structuring, underwriting, and managing commercial loan and deposit relationships that meet established requirements and provide maximum profitability to the Bank at minimum risk. This position will be a key member of the commercial lending team responsible for developing a new market for the Bank.

Smith & Wilkinson has been retained by American Eagle Financial Credit Union (“American Eagle,” “AEFCU”) to manage the search for the organization’s next Chief People and Culture Officer (CPCO). With $2.6B in assets, 375 team members, and 168,000 members as of August 2025, American Eagle is the largest community credit union in Connecticut and among the largest in New England. Its mission - to enrich the lives of their communities to create a world where financial freedom is a reality - guides the organization and will be at the center of this critical role.

Reporting directly to the President & CEO, the CPCO will be a key member of the Executive Leadership Team and lead teams across People and Culture Enablement, Inclusion and Diversity, Total Rewards, Process Excellence and Data Analytics. The CPCO will champion an engaged, inclusive, and collaborative workplace that reflects and supports the communities AEFCU serves; build scalable systems, processes, and programs that translate AEFCU’s purpose-driven culture into business practice; and serve as a cultural leader, collaborator, and innovator to drive transformation alongside the Executive Leadership Team.

We’re seeking experienced HR and people leaders with deep expertise in data-driven decision-making, process excellence, and continuous improvement, and a track record of building inclusive, high-performing cultures aligned with mission and strategy.

Contact Moriah Maron, Partner & Director of Recruiting, Financial Services, or Carll Wilkinson, President & CEO, to learn more about this unique leadership role.

Smith & Wilkinson is pleased to partner with Atlantic Community Bankers Bank (ACBB) on the search for their next Senior Vice President, Director of Operations.

ACBB is one of only twelve bankers’ banks in the U.S., providing correspondent banking, payments, and value-added services to community financial institutions. With 340 shareholder banks and a growing client base, ACBB is positioning itself as a long-term industry leader in an era of consolidation and restructuring.

Based in Camp Hill, PA (preferred) or Glastonbury, CT and reporting to the CIO, the SVP, Director of Operations will be a key member of the executive team, overseeing Payments Operations, Deposit Operations, and Client Care. This hands-on leader will guide a team with the primary goal of driving operational excellence, advancing automation and technology integration, and strengthening compliance, resiliency, and client experience.

The ideal candidate is a seasoned operations executive with deep expertise in payments and deposit systems, proven success leading transformation, and a passion for building high-performing, client-focused teams. This is a rare opportunity to make a strategic impact at a growing institution dedicated to helping community banks thrive.

For additional information, please reach out to Moriah Maron, Partner & Director of Recruiting, or Cameron Boyd, Managing Partner.

Founded in 1891, Union Bank is a Vermont state chartered commercial bank, and a wholly owned subsidiary of Union Bankshares, Inc., NASDAQ: UNB. Union Bank is a full-service community bank offering commercial, retail, and municipal banking services throughout northern Vermont and New Hampshire. As of June 30, 2025, total assets were $1.48B.

After an incredible career at Union Bank, longtime CEO David Silverman has announced his intent to retire in the first half of 2026. Consequently, Union Bank is seeking a new CEO to shepherd the organization through its continued evolution, meeting the needs and exceeding the expectations of customers, employees, and shareholders.

Reporting to the Board of Directors, the President & CEO is responsible for guiding and executing the strategic plan with a focus on visionary leadership, financial performance, innovation, and community impact.

Role: President – Tompkins Community Bank

Location: Ithaca, NY

S&W has been retained by Tompkins Financial (NYSE: TMP) to manage the search and selection process for the President of Tompkins Community Bank.

Tompkins Financial Corporation is a diversified financial services company headquartered in Ithaca, New York that traces its roots to 1836. Under its holding company, Tompkins operates as subsidiaries Tompkins Community Bank, Tompkins Insurance Agencies, and Tompkins Financial Advisors. The combination of robust solutions across traditional banking products and services, wealth management and advisory, and insurance allows Tompkins to be a trusted financial advisor to businesses and consumers in the communities it serves. The banking business, Tompkins Community Bank, unites the strengths of four legacy community banks across New York and Pennsylvania and has total assets of approximately $8.1 billion. Tompkins Community Bank operates as four distinct regions (with a total network of 53 retail branches and 65 ATMs), each with a Market President, allowing it to serve a large and diverse footprint while maintaining a commitment to local community banking and decision making. Tompkins is a strong performer that is committed to sustainable growth. For the period ending 12/31/24, the bank reported a net income of $70.9 million, total loans of $6 billion, and total deposits of $6.5 billion.

The President of Tompkins Community Bank will report to the President & CEO of Tompkins Financial Corporation, and as the leader of the banking business will serve as a key member of executive leadership, helping to continue the bank’s growth, innovation, and community impact. The role includes the oversight and leadership of four Market Presidents and key business line leaders. The primary responsibilities of this public company executive leadership role will include strategic, operational, and financial oversight of the Community Bank, leadership and development of a high-performance culture, and community and market engagement. We are seeking a dynamic and visionary executive to lead the mission-driven community banking business with its deep local ties and a reputation as a top performing regional financial institution. Successful candidates will possess 15+ years of progressive executive leadership roles in community/regional banking, strong expertise in commercial banking, credit and risk management, regulatory compliance, and financial operations, and a proven track record of driving a high-performance culture and market growth. For additional information, or to arrange a confidential conversation, please contact: Cameron Boyd, Managing Partner, Financial Services (cboyd@smithandwilkinson.com) or Carll Wilkinson, President & CEO (cwilkinson@smithandwilkinson.com).