Director of Card Services

Smith and Wilkinson is currently retained by Municipal Credit Union on their search for a Director of Card Services. The Director of Card Services strategically evolves the Debit/Credit Card product line, Loyalty/Rewards program, and overall management of these sectors in keeping and establishing the Credit Union overall strategic goals.

Complete knowledge of Visa Operations and ensures the Credit Union meets its Visa principal membership obligations, complies with federal and state laws governing cards and their respective accounts, Electronic Funds transfer, and acts in accordance with card issuer mandate. Develop and implement new plans and procedures to enhance operating efficiency. The incumbent will be responsible for assisting in short-term and long-term service delivery and business objectives for the department. The department functions consist of ATM, Debit and Credit Card programs including claims, disputes and settlement of transactions. 

Please contact Stephen Peary for a confidential discussion around the role. 

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